FAQ
FAQ
On Monday, Wednesday and Friday mornings, generally between 10:30am – 12:00pm.
No, you can choose lunches, dinners or both. You can also choose how many days per week you would like meals. Additional details on meal service here.
Call the kitchen at 203-438-8788 or fill out this form and we will call you. If you meet our eligibility requirements, your meals will usually start the next delivery day. A member of our client service team will visit you within a few weeks of signing up.
We try our best to deliver meals on schedule, but if the weather is very bad and roads are not passable, the kitchen will be closed or deliveries may be delayed for the safety of our drivers and kitchen crew. All clients are notified by telephone if we will not be delivering. We also provide emergency bags each year with provisions to use on days when the kitchen is closed due to inclement weather.
The meals can be reheated in your microwave using a microwave-safe dish. If you don’t have a microwave, you can switch the food to your own baking dish and warm it in a conventional oven.
We can provide 1% or whole milk. If you do not have a preference we provide 1%.
Lunches include a sandwich, salad and fruit.
Our dinners include a hot entrée, vegetable, roll, milk, and dessert or fresh fruit.
No, they are designed for one use. Please recycle with your other plastics.
It is our policy to deliver the food only to the client.
No. If you plan to be out or prefer not to answer the door, just leave a cooler outside and we will place the meal inside it.
We do our best to provide substitute meals to individuals with common food allergies and other dietary restrictions. However, our kitchen is not equipped to be a 100% allergy safe kitchen. Please contact us to learn more.
Please contact us and communicate your food preferences. We do not want to waste food and will make an effort to provide a substitute meal, but we cannot accommodate specific likes and dislikes.
All meals are free of charge.
